At TPOWER, your privacy is our priority.
This Privacy Policy explains how TPOWER collect, use, and protect your personal information when accessing our gaming services.

To provide a secure gaming environment, we collect the following types of data:

• Personal Data: Name, date of birth, gender, and government-issued ID (for age and identity verification purpose).
• Contact Data: Email address, phone number.
• Financial Data: Partial credit card details, e-wallet information, and transaction history. (Full payment details are processed via secure, PCI-compliant third-party gateways).
• Technical Data: IP address, browser type, device information, and geolocation (to ensure you are playing from a legal jurisdiction).
• Usage Data: Information about how you accessing our gaming services, including bets placed, games played, and time spent on the platform.

We process your information based on legal obligations and legitimate business interests:

• Account Management: To create and maintain your game account and financial transactions.
• Compliance: To verify your age, identity, and prevent money laundering (AML) or fraud.
• Responsible Gaming: To monitor gaming patterns and enforce self-exclusion or deposit limits.
• Communication: To send you gaming service updates, security alerts, and—only with your consent—marketing promotions.

TPOWER do not sell your personal data. We may share your information with:

• Regulatory Authorities: When required by law or to report suspicious activity.
• Service Providers: Third-party vendors who assist with identity verification, payment processing, or website analytics.
• Credit Reference Agencies: To verify your identity and ensure financial responsibility.

TPOWER implement industry-standard security measures, including SSL/TLS encryption, to protect your data from unauthorized access, loss, or alteration.

Depending on your location, you may have the following rights:

• Access: The right to request a copy of the personal data we hold about you.
• Correction: The right to request that we fix inaccurate or incomplete information.
• Deletion: The right to request that we delete your data (subject to legal retention requirements).
• Withdraw Consent: The right to opt-out of marketing communications at any time.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Note that gambling regulations often require us to keep player records for several years after an account is closed to comply with Anti-Money Laundering (AML) laws.